Last updated: 23-03-2025
Maven PR (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information.
1. Who We Are
Maven PR
Address: 2/240 Palmer Street, Darlinghurst, NSW, 2010
Email: sophie@mavenpr.agency
Phone: +61 400 111 390
2. What Information We Collect
We may collect and hold the following personal information:
- Name
- Email address
- Phone number
- Company or business name
- Job title or role
- Website or social media links
- Any other information you provide via our contact forms, emails, or calls
We do not collect sensitive personal information unless it is necessary and you have consented.
3. How We Collect Your Information
We collect personal information through:
- Website contact forms
- Direct communications (email, phone, social media)
- Newsletter or lead magnet sign-ups
- Client onboarding and strategy sessions
We may also collect data through cookies and analytics tools to understand website usage patterns.
4. Why We Collect Your Information
We collect your information to:
- Provide our PR services to you
- Respond to your enquiries and provide quotes
- Send updates, insights, or promotional content (only if you’ve opted in)
- Improve our services and website
- Comply with legal obligations
5. Disclosure of Your Information
We do not sell your personal information.
We may share your information with:
- Trusted third-party service providers (e.g. email providers, CRMs, legal or accounting advisors)
- Authorities, if legally required
All third-party providers are required to adhere to strict privacy and confidentiality obligations.
6. Storage & Security
We store personal information electronically and take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure.
7. Access & Correction
You may request access to or correction of your personal information at any time by contacting us at sophie@mavenpr.agency. We will respond within a reasonable time and make any necessary updates.
8. Marketing Communications
If you’ve opted in to receive our emails, you can unsubscribe at any time using the link provided in the footer of each email or by contacting us directly.
9. Cookies & Website Tracking
Our website may use cookies and third-party analytics tools (like Google Analytics) to collect non-identifiable data such as browser type, pages visited, and time spent. This helps us improve user experience and content delivery.
You can choose to disable cookies via your browser settings.
10. Overseas Disclosure
While our business operates primarily in Australia, some service providers may store or process data overseas. In such cases, we ensure your data is handled in accordance with Australian privacy laws.
11. Policy Updates
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
12. Contact Us
If you have questions, concerns, or wish to make a privacy complaint, please contact us:
Maven PR
Email: sophie@mavenpr.agency
Phone: +61 400 111 390
Address: 2/240 Palmer Street, Darlinghurst, NSW, 2010
We will respond to all complaints within a reasonable time and take appropriate action.